Customer Services

At Savannah®, we quest for the highest level of customer satisfaction. We believe that satisfied customers are our best supporters and advocates. Though we believe in continuous improvement for our products and processes, we also strive to be the best when it comes to providing service to our customers, in and outside the farm.

Elite Farmer Club

Every farmer is unique and valuable to Savannah® but there are few farmers who have special bonding with smart rice®. We celebrate this bonding and take it to next level in order to benefit rice farming fraternity with our “Sava Smart Farmer Club”. This provides an opportunity to interact with key opinion leader farmers. The program has seen overwhelming response.

The Smart farmers are first one to get information related to smart rice® and its new offerings, they have priority access to our services. And these farmers are our flag bearer in the respective geographies.

Call Center & Support

For proper communication we are running call center and support through which every stakeholder can reach us with feedback and seek information as and when needed. Each query is addressed by subject matter specialist and it is ensured that the one approaching us is satisfied. Following are the ways to reach Savannah® Support. Everyone is encouraged to speak out their heart and we will assure you best of our services. Our field representatives personally ensure a visit whenever we are contacted by any digital, social or telecom means.



Every year our team demonstrate this technology to farmers who show their inclination to opt for Direct Rice Seeding. We expect soon this technology will become viable for every scale of farmer and entire eco system will develop around it. This technology will surely boost rice production and help farmer get rid of their dependency on manual labor. Any farmer willing to enroll for SSS can reach us at [email protected] or our call center.


Technical Services

We take pride in being a key player in smart rice® production systems, clubbed with our commitment to Service. We do not just sell seed, but strive to forge a personal relationship with every customer. We believe that after sales, service builds a mutually profitable relationship and higher degree of customer satisfaction. The Savannah® technical team works with farmers, university professionals and other stakeholders in the rice industry to provide best practices for enhancing per acre productivity and profitability.

Best Practices

Savannah® research teams conduct large scale in-house trials across different agro-climatic zones and geographies. To develop best crop management practices and smart rice® performance evaluation we collaborate with key State Agricultural Universities and leading Rice Research Institutes. These efforts help us to offer the best crop management solutions through agronomic practices and smart rice® selection.